jeetu in Privacy Policy

jeetu in is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy ("Policy") applies to the jeetu in website (https://jeetuin.cam) and all related services.

By using our website, registering an account, or using our services, you are considered to have accepted the terms of this policy. It is also important to read our Terms and Conditions alongside this policy, as both documents together form the basis of your membership at jeetu in.

This policy applies to:

• All registered users of the jeetu in website
• Users of the Android and iOS mobile apps
• Those who browse the site without opening an account (to a limited extent)

1.1 Information Provided at Registration

When you create an account at jeetu in, we collect the following information:

• Full name (as per National ID card)
• Date of birth (for age verification — for the 21+ age requirement)
• Valid email address
• Mobile number (Bangladeshi)
• Preferred currency (Taka/BDT)
• User-chosen password (stored in encrypted form)

1.2 Identity Verification Information (KYC)

To comply with security and financial regulations, we may request copies of the following documents:

• Scanned copy of National ID (NID) or passport
• Selfie or photo (if required)
• Proof of mobile banking account ownership (bKash, Nagad, Rocket, Upay)
• Bank account details (where applicable)

If KYC verification is not completed, the withdrawal process may be delayed. Identity verification may also apply to any transactions related to the 120% welcome bonus of up to ৳5,000.

1.3 Automatically Collected Information

The following information is collected automatically while using the website or app:

• IP address and device type
• Browser type and version
• Operating system
• Time spent on the site and pages visited
• Referral URL (where you came from)
• Cookies and local storage data
• Gameplay logs and betting history

1.4 Financial Transaction Information

For deposits and withdrawals, we store the transaction amount, time, payment method used, and the related mobile banking or bank account details. Records of all transactions — including the minimum deposit of ৳300 and minimum withdrawal of ৳1,000 — are kept in our system.

2.1 Primary Purposes

jeetu in uses your information for the following purposes:

• To create and manage your account
• To verify identity and confirm age (to comply with the 21+ rule)
• To process deposits and withdrawals
• To provide customer support — 24/7 via live chat and email
• To manage the VIP programme and calculate weekly cashback
• To prevent fraud and unauthorised access
• To comply with applicable laws and regulations

2.2 Communication Purposes

jeetu in may use your registered email and mobile number to contact you about the following:

• Important account notifications
• Transaction confirmation messages
• Security alerts and OTPs
• Promotional offers and bonus notifications (with your consent)

If you wish to stop receiving promotional communications, you can opt out at any time by contacting us via live chat or email.

2.3 Analysis and Improvement Purposes

We analyse the data we collect to improve the quality of our services. This includes understanding user behaviour, assessing demand for new games, and identifying technical issues on the website. This analysis is generally done on aggregated and anonymised data where individuals cannot be identified.

3.1 Sharing Information with Third Parties

jeetu in never sells your personal information to third parties for commercial purposes. However, certain information may be shared in the following situations for the purpose of operating our services:

• Payment processors: Mobile banking services such as bKash, Nagad, Rocket, Upay, and bank transfers — only the information necessary to complete the transaction
• Identity verification providers: To complete the KYC process
• Game providers: Studios such as Pragmatic Play, Evolution, JILI, PG Soft, and Spribe — technical information to ensure uninterrupted gameplay
• IT and security services: For cybersecurity and server management

These third-party providers may only use the information to deliver the specific service and are themselves bound by strict privacy regulations.

3.2 Disclosure of Information Due to Legal Obligations

jeetu in may be legally required to disclose information to authorities in the following situations:

• Upon a valid court order or request from a government authority
• In connection with investigations into money laundering or financial fraud
• Where urgently necessary to protect the rights of other users or third parties

In such situations, we will endeavour to notify you as far as possible, though this may not always be possible due to legal restrictions.

4.1 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, financial transaction records and KYC documents are kept for a specified period as required by law. Once this retention period ends, the data is securely deleted or anonymised.

4.2 Security Measures

jeetu in uses the following technical measures to protect your information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL
• Password Hashing: Passwords are never stored directly — only encrypted hashes are kept
• Two-Factor Authentication: OTP-based second layer of security
• Firewall and Anti-Fraud System: Suspicious activity is detected automatically
• Regular Security Audits: To identify system vulnerabilities

Please note that 100% security on the internet cannot be guaranteed. Keep your password private and end your session after logging in from an unfamiliar device.

4.3 Response to a Data Breach

In the event of a security breach where your information may be at risk, we will notify you promptly and take the necessary protective measures. Our 24/7 support team will be available to you via live chat.

5.1 Types and Use of Cookies

The jeetu in website uses cookies and similar technologies. These are small data files stored in your browser that help improve your experience when visiting the site.

• Essential cookies: Maintaining login sessions, security verification, and basic site functionality — these cannot be disabled
• Functional cookies: To remember your language preference and game settings
• Analytics cookies: To understand site usage patterns and for improvement — these collect anonymised data
• Marketing cookies: To show relevant offers — subject to your consent

5.2 Cookie Controls

You can delete cookies or stop accepting new cookies from your browser settings. However, disabling essential cookies may limit some site functionality and cause issues with logging in.

6.1 Your Rights Over Your Information

As a user of jeetu in, you have the following rights:

• Right to access: You can request to know what information we hold about you
• Right to rectification: You can request correction of inaccurate or incomplete information
• Right to erasure: In certain circumstances, you can request deletion of your data (unless there is a legal obligation to retain it)
• Right to object to processing: You can object to your data being used for marketing purposes
• Right to data portability: You can request your data in a readable format

To exercise these rights, contact us via live chat or email. We will respond within 30 business days. To learn more about managing your own account in relation to responsible gaming, visit our Responsible Gaming page.

6.2 Closing Your Account

You can request to close your account at any time. Upon closure, the policy on active bonuses and balance will apply — see our Terms and Conditions for details. Financial transaction records may be retained for a specified period for legal reasons.

jeetu in strictly enforces the 21+ age limit. Any person under the age of 21 is strictly prohibited from creating an account or using our services. We do not knowingly collect any personal information from minors.

If we become aware that a minor has opened an account using false information, that account will be closed immediately and the related data will be deleted. Parents or guardians may contact us regarding this matter.

8.1 Policy Updates

This privacy policy may be updated from time to time due to business changes, technological developments, or legal requirements. For significant changes, a notification will be sent to your registered email and clearly announced on the site. Continued use of the site after a change is considered acceptance of the updated policy.

8.2 Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

• Live Chat: 24/7 support in Bangla and English
• Email: [email protected]

Visit our FAQ page for answers to common questions — many frequently asked questions are already answered there.